J&R Products

Some problems
are worth
owning.

J&R develops products around problems it chooses to pursue and continues improving them as the needs become clearer.

Client work begins with
a client’s need.
A product begins with a problem J&R chooses to pursue.

When J&R works with a client, the starting point is specific: something the business needs to build, improve or make easier to manage. The constraints and priorities come from that situation.

A product starts differently. J&R chooses the problem, develops it and remains responsible for how it changes over time. Both kinds of work draw on the same engineering practice, but the ownership is different.

Client problems

Problems we choose

Engineering capability

An owned product

J&R / product model

Product 001

In development

KAIROS

True Profit Intelligence for Shopify.

The problem

Most Shopify merchants can see revenue clearly and profit only vaguely. The numbers that decide whether a store is actually working — margin after every real cost, what inventory is tying up, which customers are worth keeping — sit scattered across tools that were never designed to answer the question together.

Why it is a product

Kairos needs to keep the data connected and the calculations current as the store changes. That ongoing responsibility is why it is being developed as a product rather than delivered as a one-time report.

What makes
a J&R product?

  1. 01A real problemSomething has to be worth solving beyond the technology itself.
  2. 02Ongoing product workThe problem should require a product that can keep improving, not a one-time feature.
  3. 03A useful next stepThere should be a clear way for the product to become more useful after its first version.

J&R has one product
today: Kairos.

Kairos is the only product currently being developed under this model. The aim is to build it carefully and learn what this side of J&R requires.

Anything that follows will have to justify the time and responsibility required to keep developing a product after its first release.

For client work

Start a project
J&R / 016Montréal — CA